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  • Getting Started
  • Introduction
  • Modules
    • Module 1: Group Lodging Services
    • Module 2: Group Lodging Structure
    • Module 3: Working in a Group Lodging Facility
  • Summary
  • Resources

Services Provided at a Group Lodging Facility

G

L facilities are set up in order to provide for essential housing needs of people affected by a disaster. Depending on the type and scope of the emergency, there are various services that may be available at a GL facility. These services may include those described below.

 

  • Safety
  • Check In/Out
  • Sleeping Area
  • Meals Distribution
  • Recreation & Leisure
  • Multicultural
  • Information
  • First Aid
  • Emotional Support
  • Special Needs
  • Resource Acquisition
  • Volunteer/Staff Management
  • Security
  • Provides for the safety of facility for residents and responders, including implementing worker care measures

  • Checks in and checks out as well as signs in and signs out individuals referred to the facility for accommodation

  • Assigns beds for residents in the sleeping area

  • Provides food and beverages for residents and responders

  • Organizes and provides activities for residents

  • Provides multicultural services as needed, such as translators, etc

  • Provides accurate, up-to-date, relevant information and print materials are available for residents and responders

  • Provides basic first aid support and makes referrals to appropriate health care facilities as necessary

  • Provides and coordinates emotional support for residents and responders, and provides referrals to appropriate human services agencies when needed

  • Provides assistance to residents with special needs, e.g., pregnant women, nursing mothers, elderly, dependent adults, and special needs children

  • Provides supplies and equipment for use by residents and responders

  • Coordinates the assignments for trained volunteers and trains walk-in volunteers to assist where needed

    Oversees children who arrive at a RC without a parent or guardian

  • Provides security of the residents and responders, building, and parking area

 

Short-term, usually maximum 72 hours

ESS is generally available for a maximum of 72 hours. During these first 72 hours evacuees should immediately plan their next steps by contacting their insurance agents, families, and friends or accessing other possible resources. Should further assistance be required, only under extenuating circumstances, a request is sent through the local Emergency Operations Centre (EOC) to the provincial or territorial ESS organization (in BC it’s EMBC) authorizing an extension of the services.

Module 1

  • Module 1: Group Lodging Services
    • What is Group Lodging?
      • Services Provided at a Group Lodging Facility
      • When is a Group Lodging Opened?
      • Link Between Group Lodging and Reception Centres
    • Activity: Matching Services

Links

  • About Us
  • Acknowledgements
  • Contact Us

Links

  • JIBC Emergency Management Division
  • Emergency Management BC
Creative Commons License

Introduction to Reception Centres by Emergency Management BC (EMBC), in partnership with the Justice Institute of British Columbia (JIBC) is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License. Permissions beyond the scope of this license may be available at https://www.jibc.ca/ess/